Last Updated: May 14, 2026
PLEASE CAREFULLY READ THIS END USER LICENSE AGREEMENT AND TERMS OF USE (“TERMS OF USE”) BEFORE USING THE DASHBOARD SERVICES (AS DEFINED BELOW).
BY ACCESSING, USING, PURCHASING, OR SUBSCRIBING TO THE DASHBOARD SERVICES, YOU UNCONDITIONALLY AGREE TO BE BOUND BY THESE TERMS OF USE, INCLUDING ANY FUTURE MODIFICATIONS.
All use of the Dashboard Services is conditioned upon compliance with these Terms of Use. If you do not agree to these Terms of Use, you may not access or use the Dashboard Services.
These Terms of Use and any applicable Purchase Order, invoice, Stripe subscription, payment authorization, online checkout acceptance, or other approved subscription documentation collectively form the agreement (“Agreement”) between DDS Dashboard, LLC (“Dashboard”) and the subscribing client (“Client”).
1.0 Definitions
Client’s employees, contractors, consultants, or other approved individuals authorized to access the Dashboard Services.
All information, files, content, data, statistics, documents, media, or materials uploaded to or entered into the Dashboard Services by Client or Authorized Users.
Any written, digital, video, training, onboarding, or support materials provided by Dashboard regarding the use of the Dashboard Services.
The date of Client’s acceptance of this Agreement through subscription purchase, invoice payment, Stripe checkout, signed Purchase Order, or use of the Dashboard Services.
All software, systems, code, workflows, automation systems, AI systems, designs, graphics, interfaces, databases, reports, branding, trademarks, methodologies, processes, documentation, and proprietary technology associated with the Dashboard Services.
Dashboard is an online operational management platform providing organizational management tools, statistics tracking, checklist systems, workflow management, training systems, reporting tools, automation features, AI-powered functionality, integrations, and related software services.
The website located at DDS Dashboard or any successor domain operated by Dashboard.
2.0 Subscription Services
Subject to the terms of this Agreement, Dashboard shall provide Client and Authorized Users access to the Dashboard Services during the applicable subscription Term.
Dashboard reserves the right to modify, improve, suspend, add, remove, or update features, functionality, integrations, workflows, automation systems, reporting systems, artificial intelligence (“AI”) features, communication systems, or usage-based services at its discretion.
2.2 Subscription Options
Dashboard Services are available through either:
(a) an annual prepaid subscription; or
(b) a monthly billing subscription subject to a mandatory twelve (12) month commitment.
Applicable pricing, onboarding fees, implementation fees, billing structures, included features, and service options shall be identified on the applicable Purchase Order, invoice, Stripe checkout, payment authorization, subscription page, or online order form accepted by Client.
Current standard pricing may include:
Dashboard reserves the right to modify pricing, subscription structures, included features, support levels, usage limits, AI functionality, communication features, automation services, and future service offerings upon prior notice to Client.
Additional fees may apply for premium features, AI-powered services, integrations, communication usage, advanced automations, expanded storage, or enhanced functionality released in the future.
2.3 Subscription Term
Client’s subscription term (“Initial Term”) begins on the Effective Date.
For annual prepaid subscriptions, the Initial Term shall continue for one (1) year from the Effective Date.
For monthly billing subscriptions, Client agrees to a mandatory minimum twelve (12) month commitment beginning on the Effective Date regardless of monthly billing frequency.
At expiration of the Initial Term, subscriptions shall automatically renew on a month-to-month basis unless Client provides written cancellation notice in accordance with Section 15.0.
The Initial Term and all renewal periods collectively constitute the “Term.”
3.0 Payments
Subscription fees (“Subscription Fees”) shall be identified on the applicable Purchase Order, invoice, Stripe checkout page, subscription page, payment authorization, or other ordering documentation accepted by Client.
Subscription Fees may include:
All Subscription Fees are non-refundable unless expressly stated otherwise in this Agreement.
Implementation and onboarding fees are non-refundable once onboarding, implementation, configuration, training, account setup, or related setup services have commenced.
3.2 Monthly Billing Subscriptions
Clients electing monthly billing acknowledge and agree that:
(a) monthly billing is provided solely as a payment convenience option and does not constitute a cancelable month-to-month agreement during the Initial Term;
(b) monthly subscriptions require a mandatory minimum twelve (12) month commitment from the Effective Date;
(c) cancellation during the Initial Term does not waive or eliminate remaining payments owed during the Initial Term;
(d) recurring monthly charges will continue throughout the Initial Term using the payment method maintained on file unless otherwise agreed by Dashboard in writing.
3.3 Renewals
Unless Client provides written notice of cancellation in accordance with Section 15.0, subscriptions shall automatically renew upon expiration of the Initial Term.
Following expiration of the Initial Term:
Dashboard reserves the right to modify Subscription Fees, feature access, pricing, service structures, usage limitations, AI functionality, communication services, or future offerings for Renewal Terms upon prior notice to Client.
3.4 Billing Authorization
Client authorizes Dashboard to automatically charge the payment method maintained on file for all Subscription Fees, recurring charges, renewal charges, usage-based charges, AI-related fees, communication charges, taxes, and other authorized fees incurred during the Term.
If any payment method is declined, rejected, or otherwise fails, Dashboard may retry billing attempts and may suspend access to the Dashboard Services until payment is resolved.
Client remains responsible for all unpaid Subscription Fees incurred during the Term, including during any suspension period.
Dashboard reserves the right to charge reasonable administrative, reinstatement, collections, or reactivation fees associated with overdue balances or suspended accounts.
4.0 MGE Management Experts, Inc. (“MGE”)
If Client maintains a service relationship with MGE, Client authorizes Dashboard to provide MGE with access to Client’s Dashboard account and Client Data for operational, consulting, support, or management purposes.
SERVICES PROVIDED BY MGE ARE NOT INCLUDED IN THE DASHBOARD SERVICES AND ARE NOT CONTROLLED BY THIS AGREEMENT.
5.0 Licensing
Dashboard grants Client a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Dashboard Services during the Term for Client’s internal business operations.
Authorized Users shall not:
6.0 Passwords and Security
Client is responsible for maintaining the confidentiality and security of all usernames, passwords, and access credentials.
Client is responsible for all activities occurring under Client’s account.
7.0 Client Data
Client retains ownership of Client Data.
Client grants Dashboard a non-exclusive, worldwide, royalty-free license during the Term to use, process, store, transmit, display, and analyze Client Data as necessary to provide the Dashboard Services.
Dashboard may de-identify and aggregate Client Data for analytics, benchmarking, AI training, service improvement, reporting, and product development purposes.
Client is solely responsible for the legality, integrity, accuracy, and quality of Client Data.
Dashboard Services are not intended for the storage or processing of protected health information (“PHI”). Client agrees not to upload or process PHI through the Dashboard Services.
8.0 Client Obligations
Client shall:
Client and Authorized Users consent to receive communications electronically from Dashboard.
9.0 Support
Dashboard may provide onboarding assistance, updates, support services, training materials, AI-assisted support systems, or automation-based support systems during the Term.
Dashboard does not guarantee specific response times.
10.0 Confidentiality and Intellectual Property
Each Party agrees to protect confidential information disclosed under this Agreement.
Dashboard retains all ownership rights in the Dashboard Services and associated Intellectual Property.
Dashboard may freely use feedback, ideas, or suggestions provided by Client without restriction or compensation.
11.0 Disclaimer of Warranties
THE DASHBOARD SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND.
Dashboard disclaims all express and implied warranties, including warranties of merchantability, fitness for a particular purpose, availability, non-infringement, and uninterrupted operation.
12.0 Limitation of Liability
Dashboard’s cumulative liability arising from this Agreement shall not exceed the Subscription Fees paid by Client during the twelve (12) months preceding the claim.
Dashboard shall not be liable for indirect, incidental, consequential, punitive, or lost profit damages.
13.0 Indemnification
Client agrees to defend, indemnify, and hold harmless Dashboard and its affiliates from claims arising from:
14.0 Changes
Dashboard may modify:
Updated Terms become effective ten (10) days after posting on the Dashboard Website.
Continued use of the Dashboard Services constitutes acceptance of revised Terms.
15.0 Cancellation and Termination
Client may request cancellation by submitting written notice to:
using the primary authorized email address associated with the account.
For monthly billing subscriptions, cancellation during the Initial Term does not eliminate or reduce the remaining financial obligation owed during the Initial Term.
15.2 Timing of Cancellation
For annual prepaid subscriptions, written cancellation notice must be submitted prior to expiration of the then-current Term to prevent automatic renewal.
For monthly billing subscriptions subject to a twelve (12) month commitment, written cancellation notice must be submitted at least thirty (30) days prior to expiration of the Initial Term to prevent continuation of billing beyond the Initial Term.
Following completion of the Initial Term, monthly billing subscriptions shall continue month-to-month unless cancelled in writing at least thirty (30) days prior to the next billing cycle.
Cancellation requests do not entitle Client to refunds for previously billed, accrued, processed, or outstanding Subscription Fees.
15.3 Suspension or Termination by Dashboard
Dashboard may suspend or terminate access for:
15.4 Post-Termination Obligations
Upon termination:
Client may request export of Client Data within sixty (60) days after termination. Additional fees may apply.
16.0 Notices
Notices to Dashboard shall be sent to:
DDS Dashboard, LLC
11800 30th Court North
St. Petersburg, Florida 33716
Administrative Contact:
admin@ddsdashboard.com
Cancellation Notices:
success@ddsdashboard.com
17.0 Assignment
Client may not assign this Agreement without Dashboard’s written consent.
Dashboard may assign this Agreement in connection with mergers, acquisitions, reorganizations, or asset sales.
18.0 Non-Solicitation
For twelve (12) months following termination, Client agrees not to directly solicit Dashboard employees or contractors without written consent.
19.0 Force Majeure
Dashboard shall not be liable for delays or failures caused by events beyond its reasonable control.
20.0 Governing Law and Dispute Resolution
This Agreement shall be governed by the laws of the State of Florida.
In the event of any dispute arising from this Agreement, the Parties agree to first attempt good-faith informal resolution.
If unresolved, the Parties agree to participate in mediation through a mutually agreed upon mediation or dispute resolution service located in the State of Florida prior to initiating litigation.
If mediation is unsuccessful, either Party may pursue remedies available under Florida law.
Venue for legal proceedings shall be exclusively located within the State of Florida.
The substantially prevailing Party shall be entitled to recover reasonable attorneys’ fees and costs.
21.0 Miscellaneous
This Agreement constitutes the complete agreement between the Parties regarding the Dashboard Services.
If any provision is deemed unenforceable, the remaining provisions shall remain enforceable.
Electronic acceptance of this Agreement is legally binding.
Contact Information
General Support:
success@ddsdashboard.com
Administrative Contact:
admin@ddsdashboard.com
Acceptance
BY ACCESSING, USING, PURCHASING, OR SUBSCRIBING TO THE DASHBOARD SERVICES, CLIENT ACKNOWLEDGES THAT CLIENT HAS READ, UNDERSTOOD, AND AGREES TO BE BOUND BY THESE TERMS OF USE.
CLIENT FURTHER ACKNOWLEDGES AND AGREES TO THE RECURRING BILLING AUTHORIZATION AND APPLICABLE SUBSCRIPTION TERM REQUIREMENTS DESCRIBED HEREIN.